Customer Service

GREAT CUSTOMER SERVICE! We live by the words "These things are excellent and profitable for everyone" Titus 3:8 and "God delights in men who are truthful" Proverbs 12:22. 

At the Saddle Shop we strive to accurately describe and photo all items. Quality Control is a Priority however if we have missed something please give us an opportunity to correct the situation for you. We want everyone to leave each purchase feeling as if they were treated with kindness and respect!

The retail Saddle Shop is open Monday- Friday 9:00 am - 6:00 pm CST. Saturday 9-4pm CST. It is our honor to serve you and we are happy to help you any way that we can. If you don't see what you are looking for please call us and we will be happy to find it for you.

For help with phone or internet orders please call 806-687-2367 and a Customer Service specialist will be very glad to assist you!

If you need to order something or need assistance with a payment please call 806-687-2367 and speak to one of our customer service specialist. Internet and phone sales are open Monday - Friday 8:00 am - 5:00 pm.

You can also email us at laura@ranchco.net

"At Ranchco, a division of Eaton Ranch Saddle Shop, a purchase is not complete until the customer is satisfied!"